Business Continuity Services
Continuity starts with knowing what truly matters. We run a structured business impact analysis to identify critical services, dependencies and single points of failure across DNS, CDN, origin infrastructure, identity, payment gateways and third-party APIs. From there, we set pragmatic RTO/RPO targets aligned to business risk and growing customer expectations.
We translate policy into practice. Dependency maps become actionable runbooks for degraded modes, traffic rerouting and capacity prioritisation. Communications plans define who says what, when, and to whom—executives, customers, regulators and partners—so messaging stays consistent under pressure. Vendor governance is built in: SLAs, support tiers and escalation paths are verified and documented, not assumed.
Continuity is a capability, not a binder on a shelf. We schedule tabletop exercises and live failovers at sensible intervals, capturing evidence for audits and capturing lessons learned for continuous improvement. Metrics and monitoring tie back to your critical services, with SLAs that reflect real risk rather than generic thresholds.
Deliverables You Can Use
- Business impact analysis with prioritised service catalogue
- RTO/RPO targets mapped to dependencies and constraints
- Playbooks for degraded operation, traffic management and communication
- Exercise calendar with outcomes, actions and ownership
Disaster Recovery Services
Disaster recovery is about precision and predictability. We design recovery architectures that match your risk appetite and budget—cold, warm or hot—covering application tiers, data stores and edge components. Replication strategies are chosen with intent: point-in-time backups for integrity, streaming replication for low RPOs, and immutability to protect against ransomware and operator error.
The network path to recovery is often where plans stumble. We pre-stage DNS, traffic management and health-based routing, with tested TTL strategies and rollbacks. Infrastructure as Code defines the recovery environment so rebuilds are consistent; pipelines include environment guardrails and secrets hygiene to avoid surprises when time is tight.
Testing is non-negotiable. We execute recovery drills that prove RTO/RPO, validate data integrity and exercise people, not just systems. Findings feed into a living runbook with clear roles, escalation, and step-by-step procedures—screen by screen, command by command—so execution is repeatable regardless of who is on call.
What “Good” Looks Like
Your DR plan is provably executable within target RTO/RPO; traffic can be rerouted without SEO or cache fallout; and you hold clean evidence for auditors and insurers. Costs are transparent and tuned—no paying for hot standby where warm delivers the same outcome.
What We Cover, End To End:
- Recovery architecture and runbooks for apps, data and edge
- Backup and replication policies with immutability and retention
- Traffic management: DNS, CDN, anycast/geo routing and cutover
- Scheduled drills, metrics and audit-ready documentation
Network Security and Monitoring Services
Security and visibility must be engineered into the network—at the edge, through the core, and right down to the workload. We start by classifying assets and flows, then design controls that prevent lateral movement and absorb denial-of-service attempts without degrading legitimate traffic.
Least-privilege access and structured segmentation limit blast radius. We integrate identity aware proxies or ZTNA where appropriate, enforce TLS 1.2+ with modern ciphers, and establish clear certificate ownership and renewal paths. Security headers—HSTS, CSP, XFO and friends—are treated as first-class controls to reduce client-side risk.
Monitoring turns posture into practice. We combine synthetic checks, real user monitoring and log/flow analytics to detect anomalies early. Signals land in your SIEM with context, not noise; alerts are tuned to SLOs and ownership, so someone is always accountable to act. Incident response runbooks define verification steps, containment, customer communications and post-incident learning.
Key Capabilities
- Edge protection: DDoS, WAF, bot and rate limiting tuned to real traffic
- Segmentation and access: role-based controls, MFA/SSO, and least privilege
- Certificate and key management: issuance, rotation and transparency log watch
- Observability: metrics, traces and logs correlated with business SLOs
- Incident response: 24/7 playbooks, escalation paths and retrospective reviews
How We Work
Every engagement begins with a concise assessment that highlights quick wins and structural improvements. We prioritise changes to deliver measurable risk reduction fast, then build the muscle for ongoing resilience—governance, automation and routine drills. Documentation is executive-ready; operations are audit-proof; and the result is a web platform that withstands disruption without sacrificing performance.
Ready to strengthen your web resilience? Email us with your objectives, and we’ll propose a focused plan across Business Continuity, Disaster Recovery, and Network Security and Monitoring.